Note: You can always dial 00 instead of + when making outgoing calls. For example, to reach OneSimCard customer service in the USA you can just dial 001 617 3138888.

You should consult the phone manual for this info. Different manufacturers have specific ways to access the '+' key, so make sure you know yours.

Here are few known ways:

• Bosch: Press and hold the star (*) key until the "+" sign appears.
• Motorola: Press and hold the zero key until the "+" sign appears.
• Nokia: Press the star (*) key twice in rapid succession.
• Pocket PC: Pull up the keyboard, hit the <123> button in the top left corner, and select "+" from the resulting screen.
• Samsung: Press and hold the zero key until the "+" sign appears.
• Sony Ericsson: Press and hold the zero key until the "+" sign appears.
• Treo 270: Press the blue button and then the "G" key.

Each mobile data session is charged for a minimum of 10kB usage. Even if you check just one 3k email you will be charged for 10kB of usage. In some countries this can be over 30¢ per session, however in Europe and elsewhere it can be as little as 1¢. Check all rates.
  

Each mobile data session is charged for a minimum of 100kB usage. Even if you check just one 3k email you will be charged for 100kB of usage.

Please note: Some phones, like iPhones, Androids, and other smartphones, can access data without you even knowing it if you have data enabled. We strongly recommend checking the settings on your phone and disable mobile data roaming if you will not be needing data service. By default, all SIM cards are pre-programmed with data service enabled, once you activate your data package.

 

Discount SMS from Europe and many other countries are available with OneSimCard Universal, OneSimCard Plus, Expedition (formerly Data & Roam) and Europe & More SIM cards.

Discount SMS 100 Plan

When activated, this plan provides 100 free classic SMS messages sent from Europe to any number in any country in the world. Messages should be sent from the normal SMS menu of your phone and NOT from the OneSimCard 'Travel SMS' menu. SMS plan will be effective for 30 calendar days after the activation took place. The plan can be activated from your OneSimCard web account. Activation cost is 10.00 USD.  

New SMS plans are available in following countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom and Vatican City.

To check how many days and SMS messages are left, dial *146*922*1#
Screen will show the following message: "SMS package active for X day(s) more, You have already used X of XX free SMS"

 

 

Sim card orders placed during business hours will be shipped the next business day. The only exceptions are phones that are out of stock. In this case you will be notified about delayed shipping during the purchase.

New SIM card orders with PENs

Your monthly, quarterly, bi-annual or annual subscription to a Personal Extra Number starts the moment your order has been shipped. If you do not need your Extra Number to be active right away, you can always wait and order an Extra Number later at any time by logging into your account.

eSIM orders on onesimcard.com do not require shipping.

PENs added to existing SIM cards

These PEN subscriptions are activated right after the order has been processed. The activation is virtuallyinstant, unless your PEN order requires additional documents for verification. Please see the local number information page for the list of any additional document requirements by country.

Free Trial PENs

Many SIM cards come with Free Trial PENs that are inactive by default. You can activate Free trial PENs at any time from your account.

BANK SMS Verification PEN

The SMS Verification PEN is the only PEN that can be used without a SIM card. These PENs are activated instantly if ordered on their own or added to an existing active SIM card.

 

There are no monthly fees or connection charges for using OneSimCard international cell phone service.

If you order an optional Personal Extra Number (PEN), there is a small periodic fee to keep the PEN active based on how you choose to be billed (from $1.67 per month). There is also an additional charge to receive a call through any Extra Number. View our Rates & Coverage page and click on any country to view our available Extra Numbers and associated costs.